Technology leadership
Setting direction, shaping roadmaps and making pragmatic technical decisions that support the wider business.
London, UK
I’m Richard, a technology leader and software engineer who combines strategic direction with hands-on delivery.
I build products, platforms and engineering teams across mobile, web, cloud, connected devices, real-time data and AI, with a focus on solving complex problems clearly, pragmatically and reliably.
Technology · Product · People
01 / About
I’m currently Head of Technology at 36Zero, where I lead the development of a global workforce management and safety platform spanning Android, iOS, web, APIs, cloud infrastructure and connected wearable devices.
My role combines technology strategy, product development and engineering leadership with hands-on problem solving - from shaping roadmaps and platform architecture to improving engineering processes, investigating performance, reviewing code and applying data and AI to real operational problems.
I’ve been building for the web since 1996. Across roles as Head of Technology, Development Manager, Team Lead and Lead Developer, I’ve built products, modernised platforms and created the standards, infrastructure and working environments that help engineering teams deliver with confidence.
My experience spans software engineering, product development, mobile technology, cloud infrastructure, connected devices, real-time data and applied AI.
What I do
Setting direction, shaping roadmaps and making pragmatic technical decisions that support the wider business.
Building healthy engineering cultures, useful processes and cross-functional teams that deliver with confidence.
Hands-on experience across web, mobile, APIs, cloud infrastructure, real-time data and connected devices, backed by deep expertise in PHP, Laravel, application architecture, performance and caching.
02 / Experience
36Zero (formerly fuseAware)
Leading iOS, Android and Laravel API teams for a global workforce management and HSE platform, while evolving delivery processes and cloud architecture for scale.
Current focus Connected devices · AI · Real-time data · Mobile · Laravel · Vue.js · Python · AWS · OCI
Time Inc. (UK)
Managed engineering teams behind high-traffic publishing and commerce products. Led major AWS, caching and tag-management migrations, including an Akamai-to-CloudFront move with zero downtime.
IPC Media
Led a six-person product team and a front-end performance programme that cut page-load time by around 60% across complex, high-traffic sites.
AEG Europe
Built business-critical workflow, ticketing and intranet systems, designed APIs and created mobile tools—including an early App Store app for managing Microsoft Active Directory.
The Conservative Party
Maintained and evolved the main website, intranets, extranets and campaign sites through four major platform overhauls.
And throughout: Director of RBD Solutions since 1997, creating independent web, Windows and mobile products—including Twitter clients across iOS, Android and Chrome.
Away from the screen
Photography, history and exercise keep me curious, grounded and moving.