London, UK

I build the teams and technology behind ambitious ideas.

I’m Richard, a technology leader and software engineer who combines strategic direction with hands-on delivery.

I build products, platforms and engineering teams across mobile, web, cloud, connected devices, real-time data and AI, with a focus on solving complex problems clearly, pragmatically and reliably.

Richard Hyland Technology · Product · People
Building for the web since 1996
Technology leadership Software engineering Team building Technical strategy Technology leadership Software engineering

01 / About

Equal parts people, product and platform.

I’m currently Head of Technology at 36Zero, where I lead the development of a global workforce management and safety platform spanning Android, iOS, web, APIs, cloud infrastructure and connected wearable devices.

My role combines technology strategy, product development and engineering leadership with hands-on problem solving - from shaping roadmaps and platform architecture to improving engineering processes, investigating performance, reviewing code and applying data and AI to real operational problems.

I’ve been building for the web since 1996. Across roles as Head of Technology, Development Manager, Team Lead and Lead Developer, I’ve built products, modernised platforms and created the standards, infrastructure and working environments that help engineering teams deliver with confidence.

My experience spans software engineering, product development, mobile technology, cloud infrastructure, connected devices, real-time data and applied AI.

What I do

From strategy to shipping.

01

Technology leadership

Setting direction, shaping roadmaps and making pragmatic technical decisions that support the wider business.

03

Software engineering

Hands-on experience across web, mobile, APIs, cloud infrastructure, real-time data and connected devices, backed by deep expertise in PHP, Laravel, application architecture, performance and caching.

02 / Experience

A career spent making technology work better.

May 2018 — now London

Head of Technology

36Zero (formerly fuseAware)

Leading iOS, Android and Laravel API teams for a global workforce management and HSE platform, while evolving delivery processes and cloud architecture for scale.

Current focus Connected devices · AI · Real-time data · Mobile · Laravel · Vue.js · Python · AWS · OCI

Mar 2014 — Apr 2018 London

Technical Team Lead

Time Inc. (UK)

Managed engineering teams behind high-traffic publishing and commerce products. Led major AWS, caching and tag-management migrations, including an Akamai-to-CloudFront move with zero downtime.

Oct 2012 — Mar 2014 London

Lead Developer

IPC Media

Led a six-person product team and a front-end performance programme that cut page-load time by around 60% across complex, high-traffic sites.

Jun 2008 — Oct 2012 The O2, London

Applications Specialist → Lead

AEG Europe

Built business-critical workflow, ticketing and intranet systems, designed APIs and created mobile tools—including an early App Store app for managing Microsoft Active Directory.

Sep 1999 — Jun 2008 Westminster

Senior Web Developer / Webmaster

The Conservative Party

Maintained and evolved the main website, intranets, extranets and campaign sites through four major platform overhauls.

And throughout: Director of RBD Solutions since 1997, creating independent web, Windows and mobile products—including Twitter clients across iOS, Android and Chrome.

Away from the screen

Photography, history and exercise keep me curious, grounded and moving.